By accessing this website, submitting an enquiry, booking an appointment, participating in a consultation, assessment, counselling session, psychotherapy session, workshop, or using any services provided by Archana Sharma (“Practice”, “we”, “our”), you acknowledge that you have read, understood, and agree to these Terms & Conditions.
Professional Services
The Practice provides psychological services including, but not limited to:
- Individual Psychotherapy
- Child & Adolescent Counselling
- Relationship & Couple Counselling
- Psychological Assessment
- Psychoeducation
- Online and In-Person Consultations
Services are provided within the scope of the therapist’s professional qualifications, training, competence, and applicable ethical standards.The therapist reserves the right to decline, suspend, or discontinue services where treatment is clinically inappropriate, outside the therapist’s scope of competence, or where continuation may not be in the best interests of the client.
Educational Information Only
Information published on this website, including articles, blogs, assessments, downloadable resources, social media content, newsletters, and other materials, is intended for general educational and informational purposes only.
Such information does not constitute psychological, psychiatric, medical, legal, or professional advice and should not be relied upon as a substitute for consultation with an appropriately qualified professional.
Accessing this website does not create a therapist-client relationship.
No Guarantee of Results
Psychotherapy, counselling, and psychological assessment involve professional judgment and active client participation.
Individual experiences and outcomes vary significantly, and no representation, warranty, or guarantee is made regarding any specific therapeutic, emotional, behavioural, academic, occupational, or relationship outcome.
Appointments, Cancellations & Fees
Appointments are available by prior booking only.
- Cancellations or rescheduling requests should be made at least 24 hours in advance.
- Missed appointments and late cancellations may be charged in full.
- Completed sessions are non-refundable.
- Fees may be revised from time to time at the Practice’s discretion.
Online Therapy & Teleconsultation
Online consultations are conducted through electronic communication platforms and may not be appropriate for all psychological concerns.
By participating in online services, you acknowledge that:
- Technical failures, connectivity issues, or interruptions may occur.
- Delays in communication may affect service delivery.
- Absolute confidentiality and security of electronic communications cannot be guaranteed despite reasonable safeguards.
- Online services may not be appropriate for crisis situations or emergencies.
- The therapist may recommend referral, in-person consultation, psychiatric evaluation, or emergency services where clinically indicated.
Emergencies
The Practice does not provide emergency, crisis intervention, or 24-hour support services.
If you are experiencing:
- Suicidal thoughts,
- Self-harm risk,
- Psychiatric emergency,
- Immediate danger to yourself or another person,
You should immediately contact emergency services, a crisis helpline, a psychiatrist, or the nearest hospital.
Client Responsibilities
You agree to:
- Provide accurate, complete, and truthful information.
- Inform the therapist of any significant changes relevant to treatment.
- Participate honestly and respectfully in sessions.
- Follow recommendations at your own discretion and responsibility.
- Seek medical, psychiatric, or emergency assistance where appropriate.
The Practice may rely upon information provided by you and shall not be responsible for decisions made based on inaccurate, incomplete, or misleading information.
Confidentiality
The Practice will take reasonable steps to maintain the confidentiality of client information in accordance with applicable laws, ethical obligations, and professional standards.
Confidentiality may be limited where disclosure is:
- Required by law;
- Ordered by a court or competent authority;
- Necessary to prevent serious risk of harm;
- Required for safeguarding purposes;
- Necessary for professional supervision, consultation, insurance, or legal advice, with reasonable efforts made to protect client identity.
Children & Adolescents
Services for individuals under 18 years of age may require the consent and involvement of a parent or legal guardian.
The therapist will endeavour to maintain an appropriate balance between parental involvement and the young person’s privacy, consistent with applicable legal and ethical obligations.
Psychological Assessments
Assessment findings, opinions, recommendations, and reports are based upon information available at the time of evaluation.
Reports are intended only for their stated purpose and should not be altered, reproduced, selectively quoted, distributed, or relied upon outside their intended context without written permission, except where required by law.
Recording & Session Materials
Clients may not record, livestream, screenshot, photograph, transcribe, reproduce, publish, distribute, or share any therapy, counselling, or assessment session without prior written consent.
The Practice will not record sessions without obtaining appropriate consent.
Electronic Communications
Email, SMS, WhatsApp, and other electronic communication channels are intended primarily for scheduling, administrative, and billing purposes.
These channels should not be used for emergencies, crisis support, or urgent clinical communication.
The Practice does not guarantee immediate responses to electronic communications.
Intellectual Property
All content available on this website, including text, graphics, assessments, reports, worksheets, exercises, handouts, educational resources, videos, logos, and branding materials, remains the intellectual property of the Practice unless otherwise stated.
No content may be copied, reproduced, modified, distributed, sold, published, or commercially exploited without prior written permission.
Third-Party Platforms
The Practice may use third-party platforms for appointment scheduling, payments, teleconsultation, email communication, and other administrative purposes.
The Practice is not responsible for interruptions, security breaches, technical failures, or policies of third-party service providers beyond its reasonable control.
Limitation of Liability
To the maximum extent permitted by applicable law:
- Services and website content are provided on an “as available” basis.
- The Practice does not warrant uninterrupted, error-free, or secure access to online services.
- The Practice shall not be liable for indirect, incidental, consequential, special, or punitive damages arising from the use of the website or services.
Any liability arising from services provided shall be limited to the fees paid by the client for the specific service giving rise to the claim, except where such limitation is prohibited by law.
Force Majeure
The Practice shall not be liable for delays, interruptions, or inability to provide services arising from events beyond reasonable control, including internet outages, platform failures, power interruptions, natural disasters, public health emergencies, governmental restrictions, or cyber incidents.
International Clients
Individuals accessing services from outside India acknowledge that services are rendered from India and governed by Indian law.
The Practice does not represent that services comply with mental health, healthcare, or licensing regulations applicable in any other jurisdiction.
Grievances
Any concerns or complaints regarding services should first be communicated directly to the Practice using the contact information provided below.
The Practice will make reasonable efforts to review and address grievances in a timely and professional manner.
Governing Law & Dispute Resolution
These Terms & Conditions are governed by the laws of India.
Any dispute arising from these Terms or the use of services shall first be attempted to be resolved amicably through good-faith discussions.
If unresolved, disputes shall be referred to arbitration under the Arbitration and Conciliation Act, 1996. The seat and venue of arbitration shall be New Delhi, India.
Subject to the foregoing, courts located in New Delhi shall have exclusive jurisdiction.
Contact
Archana Sharma
RCI Registered Clinical Psychologist & Psychotherapist
Email: archanapsychologist@gmail.com
Phone: +91 9899331188